Cookie and Privacy Policy

Cookie and Privacy Policy

Last updated: 29 August 2025

1. Introduction

This Cookie and Privacy Policy explains how CeramiTech Pro (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website https://ceramitechpro.com (the “Website”).

We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

By using our Website, you agree to the practices described in this Policy.

2. Information We Collect

We may collect and process the following information:

  • Information you provide directly – such as your name, email address, phone number, and message when you complete our contact form or communicate with us.

  • Basic technical information – such as your IP address, browser type, and the pages you view. This is collected automatically for security and server-log purposes.

  • Cookies – small files placed on your device to help the Website function properly (see Section 4).

We do not use third-party tracking, advertising, or analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries.

  • Provide information about our products and services.

  • Maintain and improve the security and performance of our Website.

  • Comply with any legal obligations.

We will never sell or rent your personal data to third parties.

4. Cookies

Our Website uses only essential cookies. These are strictly necessary for the Website to function correctly — for example, remembering cookie consent.

We do not use advertising cookies, third-party tracking cookies, or analytics cookies.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Website.

5. Sharing Your Information

We only share your data where necessary to:

  • Provide essential website hosting and email services.

  • Comply with legal or regulatory obligations.

Our service providers are contractually bound to keep your data secure and use it only for the purposes we specify.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy or to meet legal and regulatory requirements.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your personal data (“the right to be forgotten”), where applicable.

  • Restrict or object to certain types of processing.

  • Withdraw consent where consent has been given.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise these rights, please contact us using the details below.

8. Security of Your Data

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions about this Policy or how your data is handled, please contact us:

CeramiTech Pro
Email: info@ceramitechpro.com